About Hospitality Tech Guide
Independent hospitality technology advice for hotels, pubs, and venues in the UK
Hospitality Tech Guide provides practical hospitality technology advice for independent hotels, pubs, restaurants, and hospitality venues across the UK.
This site is written from the perspective of someone who has actually run hospitality operations, not a vendor or software reseller.
I’m Adam Richards, a former Hotel General Manager, and I created Hospitality Tech Guide to help operators and managers make better decisions about hotel technology, hospitality software, AV systems, and operational tools — without wasting money on systems that don’t deliver real value.
Real‑world hospitality tech advice — not sales pitches
Hospitality businesses are constantly marketed new:
- hotel management systems
- POS systems for pubs and restaurants
- staff rota and scheduling software
- guest experience technology
- AV and in‑house technology
On paper, everything looks impressive.
In practice, many tools:
- add complexity instead of saving time
- don’t integrate properly with existing systems
- are designed for large chains, not independent venues
Hospitality Tech Guide focuses on hospitality technology that actually works in real operations, especially for small to mid‑size, independently run hotels and venues.
What Hospitality Tech Guide covers
This site specialises in hospitality technology reviews, comparisons, and buying guides, including:
- Hotel PMS reviews and comparisons
- POS systems for pubs, hotels, and restaurants
- Staff rota and workforce management software
- Guest experience and hotel technology tools
- AV systems for hotels, conference rooms, and venues
- Wi‑Fi, networking, and in‑house technology setups
All recommendations are written with operational reality in mind, focusing on usability, cost, reliability, and return on investment.
Hospitality experience behind the advice
Before launching Hospitality Tech Guide, I worked in hotel management, ultimately as a General Manager, with responsibility for:
- Hotel operations and guest experience
- Staffing, rotas, and workforce planning
- Hospitality technology decisions and supplier selection
- Conference, events, and AV setups
- Budget control, cost management, and ROI justification
Alongside operational management, I’ve always had a strong interest in hospitality AV and technology, often being responsible for selecting, installing, or fixing systems when they didn’t perform as expected.
That hands‑on experience shapes everything published on this site.
Independent reviews and transparent recommendations
Some pages on Hospitality Tech Guide include affiliate links.
If you choose to purchase through one of these links, I may earn a commission at no additional cost to you.
Important principles:
- Tools are reviewed independently
- Rankings are not paid placements
- Pros, cons, and limitations are clearly explained
- Recommendations are based on real hospitality use cases
Trust and accuracy matter more than commissions.
Who Hospitality Tech Guide is for
This site is designed for people responsible for hospitality technology decisions, including:
- Independent hotel owners
- Hotel General Managers and Operations Managers
- Pub and restaurant operators
- New and aspiring hospitality managers
- Venue managers overseeing events and conferencing
If you’re researching hospitality software, hotel technology, or AV systems and want clear, practical advice without vendor pressure, this site is built for you.
Contact and suggestions
If you have a hospitality technology question, a system you’re considering, or a topic you’d like covered, you can get in touch via the Contact page.
Hospitality Tech Guide exists to make hospitality technology decisions simpler, clearer, and more cost‑effective.